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Leading charities choose Mast
Mast helps reduce systems inefficiency for charities and membership organisations making your systems work for you, not against you.
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We consult
We gain a full understanding of your organisation’s goals.
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We recommend
We base solutions on our extensive charity sector experience.
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We implement
We deliver agreed approaches on schedule and on budget.
What do Charity CRM systems do?
- Entry, storage and manipulation of data
- Dashboards and reporting
- Automated communications to stakeholders and participants
- Integration with payment systems
CRM systems can be specified which comprehensively manage all aspects of a charity database. The important decisions are around your organisation’s goals, financial resources and people, and that is where Mast can provide authoritative independent advice.
Find out moreWhat does Mast do for charities?
Many of the organisations we work with have existing CRM systems ranging from basic to state-of-the-art technologies. We are frequently consulted on the feasibility of upgrading current systems as well as providing expert advice on installing new systems.
We understand your priorities
We are committed to gaining a full understanding of our client organisations’ key priorities. Is fast growth a key focus, perhaps fuelled by emergency or crisis planning? Or are you planning for a slower, steadier evolution? What budget do you have for CRM development? Do you have staff ready and willing to embrace a new approach?
We tailor solutions to all clients
We are committed to gaining a full understanding of our client organisations’ key priorities. Is fast growth a key focus, perhaps fuelled by emergency or crisis planning? Or are you planning for a slower, steadier evolution? What budget do you have for CRM development? Do you have staff ready and willing to embrace a new approach?
We upgrade existing systems
We are committed to gaining a full understanding of our client organisations’ key priorities. Is fast growth a key focus, perhaps fuelled by emergency or crisis planning? Or are you planning for a slower, steadier evolution? What budget do you have for CRM development? Do you have staff ready and willing to embrace a new approach?
We advise on new systems
We are committed to gaining a full understanding of our client organisations’ key priorities. Is fast growth a key focus, perhaps fuelled by emergency or crisis planning? Or are you planning for a slower, steadier evolution? What budget do you have for CRM development? Do you have staff ready and willing to embrace a new approach?
We provide full training
We are committed to gaining a full understanding of our client organisations’ key priorities. Is fast growth a key focus, perhaps fuelled by emergency or crisis planning? Or are you planning for a slower, steadier evolution? What budget do you have for CRM development? Do you have staff ready and willing to embrace a new approach?
Our charity services
Fundraising Database Audits
Database audits are one of the key services we provide for fundraising organisations. A Mast database audit gives a clear view of how a database is being used and how secure it is.
Fundraising Database Services
Database audits are one of the key services we provide for fundraising organisations. A Mast database audit gives a clear view of how a database is being used and how secure it is.
CRM Implementation
We’ll accurately define your project and spend from the start to ensure the configuration is delivered on-time and to-budget, and that critical management and operations reporting and data extracts are available from day one.
CRM Training Services
Our customised training programmes are designed around your business processes and use your data to ensure full adjustment by staff to additional system functionalities and unexplored opportunities within your CRM system.
““Without a doubt, Mast accelerated the process of launching our CRM system by at least 6 months. Our consultant was extremely personable with great interpersonal skills.”
Operations & IT Director
Care for the Family
“Mast were knowledgeable, helpful and professional at all times and worked with us to deliver the application to a tight deadline within budget.”
Cancer Research
“Mast helped us define a new logical data model, which helped resolve the issues with our business processes.”
Head of IT
RoSPA
“Mast was extremely easy to work with. They were very flexible, proactive, highly capable and competent. They gave us the solution we wanted and all the way through we felt Mast worked with us to achieve our goals.”
Head of Operations
Every Child
“Mast monitored our automated processes, so if anything fell over late at night or on the weekend, they would fix it and email to let us know. We highly recommend them.”
CQI
