How we help membership organisations get the most out of iMIS

For over a decade, our certified iMIS consultants have helped professional membership organisations and Royal Colleges implement and improve their investment in iMIS. As a result they can provide the highest quality membership services at the lowest cost to their members.

Our iMIS team all have a background in the non-profit sector, as both iMIS product developers and users. We understand the potential barriers and constraints faced in the third sector, and know how to optimise your iMIS database software for the smooth running of your membership organisation. We help you find innovative solutions to regular issues using ASI best practices.

Benefits of iMIS EMS Software

  • Internationally-used, reputable software

  • Web integration/CMS is at its core

  • Offers deep insights and analytics of donor data

  • Enhanced engagement scoring/dashboards

  • Can be cloud-powered, offering global accessibility

  • Regulation (including GDPR) compliant and uses world-class data security and PCI validation

  • Predictable subscription pricing

  • Easy to set up

  • Third party integration and RESTful API

What is iMIS?

iMIS is one of the most reputable, international Engagement Management systems, with a large and active community of users. It offers an all-in-one, on-premise or cloud-based solution designed for not-for-profit organisations, associations and charities.

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How Mast can help users of iMIS CRM software

iMIS Implementations

Our certified consultants have been carrying out iMIS implementations for over 10 years. They possess all the necessary skills and expertise needed to provide a smooth transition with minimum disruption to your organisation. We provide solutions to problems with new systems such as meeting deadlines, difficult data migration, or having trouble getting the information you need. Our experienced team are very familiar with these challenges and the best way to address them. We can help configure your iMIS database system in a way that balances the priorities of each department and helps your businesses to run most efficiently.

iMIS Reviews

We carry out full system reviews to identify any areas that could be optimised for the needs of your membership organisation, such as automation opportunities. Following the system review, our expert iMIS consultants will meet with you to discuss their professional recommendations for improving the functionality and efficiency of your CRM system. Perhaps your business processes have been changed or it’s difficult and time-consuming to find the information you need. Our iMIS review will address these issues and outline a full programme of improvement.

iMIS Updates

The iMIS database software is constantly being updated, with the pace of change increasing now ASI have adopted Agile Development processes, making it even more important to keep your system updated. Our experienced consultants regularly help iMIS users with installing, testing and deploying new versions of the system. They are fully aware of system pitfalls and know the best practise to follow in order to ensure a smooth upgrade process. It’s really important that you always keep your iMIS database updated to make sure you have full access to any new features and functionalities.

MAST solutions for iMIS problems

Whether you are just starting to implement iMIS or have been using it for many years without full knowledge of its potential, our Crystal, IQA and SSRS expert consultants can help you to refine your processes and configure your system in a way that is specific to your individual business needs.

Perhaps a project is falling behind schedule and you need to meet an implementation deadline, you need to extend the functionality of your system, or you’d like help exploring the automation opportunities within your system to cut down on duplicate tasks and save valuable time, our expert iMIS consultants can provide the tailored additional support you need.

  • Easy implementation process, low cost and low maintenance cloud-based affordable donor database software.

  • New, modern and simple design and technology that is powerful and easily integrated with other systems.

  • Donorfy training sessions from MAST tailored to your specific business processes, held either on-site, online or via short videos.

Three ways to get the most out of your iMIS membership system

  • Improve efficiency through automation, cutting down the need for repetitive tasks and saving valuable time.

  • Benefit from a phased iMIS implementation approach to manage budgets and ensure all departments can fully adjust.

  • Work with MAST. As authorised iMIS consultants we hold Certified iMIS Professional and Certified iMIS Extension Developer status.

iMIS Project Success Story

MAST ICT was asked to extend the Chartered Quality Institute’s (CQI) existing iMIS database in order to support and manage their new business processes, including provider approval, course certification and student data and feedback.

“MAST ICT is good at replying to any key issues. They monitor the automated processes, so if anything falls over late at night or on the weekend, they’ll fix it and email to let me know. We highly recommend them.”

Robert Skelton-Stroud, CQI

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